What are they really saying?

listening tour

By Tyler Head That’s the fourth time this month. You just lost another member of your team to a remote position offering more money and flexibility. You were hoping to fly under the radar of the Great Resignation, but it’s kicked down the door of your organization and you’re not sure how many more people…

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Intentional vs. Accidental

By Tyler Head Imagine we’re sitting down for coffee, and I ask, “…are you completely happy with the progress you made in 2022?” We hope that you are. We hope this was a banner year for your organization, but I have a follow-up question, “…was it intentional or accidental?” Without intentionality, all results are accidental.…

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If Your Coffee Mug Has No Handle, Is It a Cup?

By Tyler Head Thanks is an expression of gratitude. To give is to freely transfer the possession of (something) to (someone). I am writing this from a coffee shop in Murfreesboro, Tennessee, where I grew up. I am sitting at a bar-height table that stretches laterally across the front face of a coffee shop. The…

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Curiosity Actually Didn’t Kill The Cat

By Tyler Head Curiosity Actually Didn’t Kill The Cat. There was something magnificent in the distance through the barren silhouette of dead trees. Growing in your ability to “Lead with Heart” is an opportunity for you, your people, and your organization. To do this, you must move toward your people with curiosity. Below is a…

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Are You Encouraging People to Make Mistakes?

By Tyler Head Are You Encouraging People to Make Mistakes? If not, it is unlikely that your business will be around 10 years from now. Psychological Safety – the room and space to take risks and make mistakes without fear or shame is vital to producing the kind of innovation it will take to keep…

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You Are Dead In The Water Without Trust

By Tyler Head This is part three of Leading with Heart. In our previous insight, we discussed the importance of engaging with your own vulnerability as the act of “Laying the First Stone.” Vulnerability is the first of the three facets of “Leading with Heart.” Part 1 introduced this critical differentiator for businesses that want…

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Laying The First Stone

By Tyler Head Building a bridge takes more courage than jumping off a cliff. In our previous insight, we discussed the power of “leading with heart” and laid out a few key characteristics, including vulnerability, cultivating psychological safety, and developing high-trust relationships. Next, we introduced expert resources we will be referring to throughout this Insight…

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Will You Bridge The Gap?

By Tyler Head In this insight and the following couple, we will discuss the power of leading with heart and warn you about the cost it has or could incur on your organization should you neglect it. Leading with heart includes characteristics like vulnerability, cultivating psychological safety, and developing high-trust relationships, among others. We will…

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The Human Connection – Being Fully Human Makes You a Better Leader

By Tyler Head In the last insight, we told the story of a coach who made a conscious effort to connect with his players and coaches, even as the organization grew. In case you missed it, you can read the full article here. His impact was felt throughout the league. However, maybe shaking the hands…

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LEADERSHIP IS NOT A SPECTATOR SPORT

By Tyler Head What does it look like to participate in your organization?  As your company grows, what does it look like to stay involved with what really matters?   As the distance between you and the day-to-day operations increases over time, how can you meaningfully stay in the game?   I once heard a story of…

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