The self-driving company | Also, why employees are really quitting

By Randy Mayes / March 17, 2020

Wouldn’t it be nice to have one of those self-driving cars? All that drive time now yours to do with it whatever you want. Hop in the rig, program in your final destination, sit back and relax. Before you know it, you are there. We have been doing it for years with commercial airplanes. We […]

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Believing is seeing | 3 easy steps to better communication

By Randy Mayes / February 26, 2020

Odd reality about humans–we see what we believe. We are not the rational, objective creatures we like to think we are. According to the latest findings in neuroscience, all the information we receive is being filtered in an effort to complement our current belief system. If it doesn’t match our way of thinking, we either […]

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Don’t Be a But

By Randy Mayes / January 14, 2020

“But,” “no,” and “it won’t work,” are too often the knee-jerk responses we give to new ideas presented by a team member. Now put yourself in their shoes. No one wants to look stupid or be demeaned. It takes a lot of courage to bring a new concept or constructively challenge the boss’s current way […]

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Good leaders know it’s not about me, it’s about we

By Randy Mayes / September 25, 2019

Are you concerned that your people are not engaged? Your people want to do more, not less. They eagerly want to take a seat at the table and make a meaningful contribution. If this is not the case, then there is an extremely high likelihood that you encouraged them to be disengaged. Humans are naturally […]

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Seeing is doing

By Randy Mayes / September 10, 2019

If you see it; you will do it. People do not normally intend to aimlessly wander around and spin their wheels. If you see this happening in your organization, it is a clear sign that success has not been well defined. It is also a sign that there is not a simple, clear way to […]

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Conflict and communication rarely coexist

By Randy Mayes / August 27, 2019

One of my favorite sayings is that “conflict and communication rarely coexist.” Humans generally want the same thing. Conflict arises between people because one person believes that what they want and another person wants, is somehow mutually exclusive. If you get more pie, I get less. What if, instead, you could both make the pie bigger? Then […]

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Great leaders know their opinion doesn’t matter

By Randy Mayes / August 13, 2019

One of the things I consistently see leaders do that undermines their team’s effectiveness is freely expressing their opinion. The best leaders know that their opinion doesn’t matter. What matters is the mission. In most organizations as soon as the leader speaks, everyone is focused on pleasing the leader. At that point, the focus is on […]

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Great Cultures Are Built On Purpose

By Randy Mayes / July 9, 2019

In order to lay the foundation for great workplace culture, two essential questions must be answered. The first, is your organization making the world a better place? And the second, is your team aware of and focused on that purpose? When you think about what attracts you to a brand or a company, is making […]

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Is Your Team Dysfunctional?

By Randy Mayes / June 12, 2019

In his now classic book, “The 5 Dysfunctions of a Team,” Patrick Lencioni lays out the 5 key ways in which teams undermine their effectiveness: 1. Absence of Trust 2. Fear of Conflict 3. Lack of Commitment 4. Avoidance of Accountability 5. Inattention to Results My friend Nathan Lozeron does a great job explaining the […]

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3 Traits of Every Healthy, High-Performance Organization

By Randy Mayes / March 25, 2019

Do You Have an (H2O)?: Healthy, High-Performance Organization “Culture eats strategy for breakfast.” This often-quoted line rings with truth. At the end of the day, it doesn’t matter how good your strategy is. If you don’t have a healthy culture reinforcing your strategy, you’re destined to fail. The most sustainably successful companies have three healthy, high-performance […]

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