Communication

By Tyler Head Are You Encouraging People to Make Mistakes? If not, it is unlikely that your business will be around 10 years from now. Psychological Safety – the room and space to take risks and make mistakes without fear or shame is vital to producing the kind of innovation it will take to keep […]

By Tyler Head In this insight and the following couple, we will discuss the power of leading with heart and warn you about the cost it has or could incur on your organization should you neglect it. Leading with heart includes characteristics like vulnerability, cultivating psychological safety, and developing high-trust relationships, among others. We will […]

By Tyler Head In the last insight, we told the story of a coach who made a conscious effort to connect with his players and coaches, even as the organization grew. In case you missed it, you can read the full article here. His impact was felt throughout the league. However, maybe shaking the hands […]

Uncle Ben said it best in Spiderman: “With great power comes great responsibility.” If you are reading this, he was talking to you. You have the authority to change the narrative in the hallways of your organization. You have the platform to speak into this cultural moment through both your actions and words. You have […]

A couple of days ago, as I was driving across town, I peered over my steering wheel. I was captivated by the lightning that flashed vividly in the distance. Lightning is a magnificent and scary thing all at once. In a moment, it eradicates darkness. In the next, it is gone—shortly after comes a deafening […]

By Tyler Head The “ask your people for feedback” model is not actually dead. It’s how you have gone about it, partnered with a lack of follow-through. In other words, it’s not the actual premise of asking and listening; it’s in the way that their opinions/feedback have or have not been addressed. This has deepened […]

By Tyler Head Your people are complex beings who hunger for meaning, connection, and shared purpose, as are you. I am willing to bet that your people are far more interested in doing a good job than you think. Study after study has proven this point. Your people want a deep and meaningful connection with […]

By Tyler Head Just because it got you there doesn’t mean it will get “them” there. Traditionally, it has been modeled that you have to know more to lead; you must have the correct answers should your employees call you for help. We all know that “knowledge is power,” and if you are going to […]