Communication

By Tyler Head Our lack of “quality workers” is not solely the fault of some external happenings but a blatant indicator that the system has been headed in the wrong direction for some [...]

By Tyler Head Maybe it’s worth risking it all. Learning how to lead and serve your people requires much effort; more listening and less talking. More talking with and less talking at. To do [...]

If you are reading this, it’s because you desire to lead your people better in some form or fashion. Good job! We owe it to the people nearest us and ourselves to lead better, even if [...]

By Tyler Head A couple of weeks ago, I was sitting at the dinner table with my wife and much of our family we had not seen in a while. As the rest of the family conversed, my mind drifted off to [...]

As we learn how to lead others better, we must realize that often this starts with leading ourselves better. To listen intently and question intuitively could be two of the most pivotal changes [...]

Has all the physical separation got you concerned about your culture? If you are a proactive leader, it should. In its simplest form, culture is the way we do things around here. It is a set [...]

By John Gibson After years of success, a multi-location service business’ progress ground to a halt. Despite their success, infighting, employee disengagement, and consistent turnover were [...]

By John Gibson In our last Insight, we delved into the art of responding well and introduced the equation: E + R= O. Gaining the awareness that the outcomes (O) we get in business and all of life [...]

By John Gibson What is E+R=O?  Have you ever known someone in any area of life that seemed to almost always respond in just the right way or with just the right words no matter what? How do they [...]

Process and systems are tools that help smart, intelligent humans accomplish more in less time. Too often, well-meaning leaders place undue emphasis on compliance. The goal is not to comply with [...]