Strategic Planning

Okay, we have turned the corner on another year. And while it is true that January 1st is just another day, it offers you as a leader a tremendous opportunity to move your team forward to take [...]

Gifts come in all sizes and shapes, but the best gifts do not come in a box or a bag. They come in the form of a human. Someone who is willing to get out of the way and be a change agent for [...]

“If you fail to plan, you are planning to fail” is as true today as when Benjamin Franklin first said it. At their core, leaders are change agents. They want to make a difference and change the [...]

When I was growing up, the only time we had turkey was on Thanksgiving Day and occasionally on Christmas. It was great tasting and didn’t have all the adverse side effects of red meat. I loved [...]

Imagine how great business could be if you had employees that were as dedicated and capable as you, salespeople that all consistently shatter quotas, and lots of customers that were loyal and [...]

Great visions and missions go way beyond just making your organization financially successful. They point to how you are going to make the world a better place. Do you regularly and effectively [...]

Businesses consistently face the challenge of balancing the need to provide an extraordinary customer experience and develop a worthy employee experience—two sides of the same coin. Both elements [...]

You are having fun. Your business is serving a greater cause. You are delivering on your mission. You and your people are working hard. But…you are going broke. How did this happen?! Leadership [...]

As a business leader, the stress of the current events is almost suffocating, but let’s keep it in perspective. It’s not the adverse conditions that create stress; it’s the lack of a meaningful [...]

“But—I was right!” It’s the proclamation of countless clients following an intense interaction with a coworker, friend, or family member. Many fight to be right without even realizing it. They [...]