The Science of Responding Well

By John Gibson In our last Insight, we delved into the art of responding well and introduced the equation: E + R= O. Gaining the awareness that the outcomes (O) we get in business and all of life are the results of the quality of the responses (R) that we have to the events (E)…

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The Art of Responding Well

By John Gibson What is E+R=O?  Have you ever known someone in any area of life that seemed to almost always respond in just the right way or with just the right words no matter what? How do they make you feel? For me, they inspire confidence and, without fail, they make a profound impact…

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