What are they really saying?

listening tour

By Tyler Head That’s the fourth time this month. You just lost another member of your team to a remote position offering more money and flexibility. You were hoping to fly under the radar of the Great Resignation, but it’s kicked down the door of your organization and you’re not sure how many more people…

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Intentional vs. Accidental

By Tyler Head Imagine we’re sitting down for coffee, and I ask, “…are you completely happy with the progress you made in 2022?” We hope that you are. We hope this was a banner year for your organization, but I have a follow-up question, “…was it intentional or accidental?” Without intentionality, all results are accidental.…

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If Your Coffee Mug Has No Handle, Is It a Cup?

By Tyler Head Thanks is an expression of gratitude. To give is to freely transfer the possession of (something) to (someone). I am writing this from a coffee shop in Murfreesboro, Tennessee, where I grew up. I am sitting at a bar-height table that stretches laterally across the front face of a coffee shop. The…

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Curiosity Actually Didn’t Kill The Cat

By Tyler Head Curiosity Actually Didn’t Kill The Cat. There was something magnificent in the distance through the barren silhouette of dead trees. Growing in your ability to “Lead with Heart” is an opportunity for you, your people, and your organization. To do this, you must move toward your people with curiosity. Below is a…

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Are You Encouraging People to Make Mistakes?

By Tyler Head Are You Encouraging People to Make Mistakes? If not, it is unlikely that your business will be around 10 years from now. Psychological Safety – the room and space to take risks and make mistakes without fear or shame is vital to producing the kind of innovation it will take to keep…

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Will You Bridge The Gap?

By Tyler Head In this insight and the following couple, we will discuss the power of leading with heart and warn you about the cost it has or could incur on your organization should you neglect it. Leading with heart includes characteristics like vulnerability, cultivating psychological safety, and developing high-trust relationships, among others. We will…

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The Human Connection – Being Fully Human Makes You a Better Leader

By Tyler Head In the last insight, we told the story of a coach who made a conscious effort to connect with his players and coaches, even as the organization grew. In case you missed it, you can read the full article here. His impact was felt throughout the league. However, maybe shaking the hands…

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Squeaky Brakes—Wherever You Go There You Are

Early last week, I was driving through town as the sun set, windows rolled down, taking in the multiple shades of orange painted across the sky. As I slowly came to a stop, I heard a faint squeaking. I looked around and saw a couple of other cars also stopping—confident that that squeaky noise was…

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With Great Power Comes Great Responsibility

Uncle Ben said it best in Spiderman: “With great power comes great responsibility.” If you are reading this, he was talking to you. You have the authority to change the narrative in the hallways of your organization. You have the platform to speak into this cultural moment through both your actions and words. You have…

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Lightning and Thunder: How your curiosity as a leader can serve you and your people better

A couple of days ago, as I was driving across town, I peered over my steering wheel. I was captivated by the lightning that flashed vividly in the distance. Lightning is a magnificent and scary thing all at once. In a moment, it eradicates darkness. In the next, it is gone—shortly after comes a deafening…

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