Posts by Randy Mayes
The Accountability Myth
I frequently hear leaders talk about the difficulty of holding their people accountable. Holding someone accountable is an elusive goal. Even if you can hold someone accountable in any given moment, who has the time, energy and bandwidth to hold someone else accountable on an on-going basis? The only person you can effectively hold accountable…
Read MoreIf You Want to Be Heard, Shut-up and Listen
One of my favorite sayings is that Conflict and Communication Rarely Coexist. People don’t generally disagree, they just think they do. The latest findings in neuroscience suggest that when I am trying to convince you of my truth, at a subconscious level the listener hears me saying that they are not as smart as me.…
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