Archive for December 2019
When Being Right Goes Wrong
“But—I was right!” It’s the proclamation of countless clients following an intense interaction with a coworker, friend, or family member. Many fight to be right without even realizing it. They fight because there’s value in it and a payoff, but “being right” comes at a cost. It’s simple math. If you are “right,” then typically…
Read MoreWhat were you thinking?!
“What were you thinking?!” If you haven’t said it, chances are you’ve heard it in the workplace. In other words, “what kind of idiot would do something like that?” Unfortunately, I have uttered (or at least thought) that cringe-worthy question far too often in my management career. To the person taking the action, what they…
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