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You Can’t Motivate People
Carrots and sticks don’t work. Organizational Psychologists refer to this as extrinsic motivation – motivation that comes…
The Accountability Myth
I frequently hear leaders talk about the difficulty of holding their people accountable. Holding someone accountable is…
If You Want to Be Heard, Shut-up and Listen
One of my favorite sayings is that Conflict and Communication Rarely Coexist. People don’t generally disagree, they…