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You Can’t Motivate People

Carrots and sticks don’t work. Organizational Psychologists refer to this as extrinsic motivation – motivation that comes…

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The Accountability Myth

I frequently hear leaders talk about the difficulty of holding their people accountable. Holding someone accountable is…

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If You Want to Be Heard, Shut-up and Listen 

One of my favorite sayings is that Conflict and Communication Rarely Coexist. People don’t generally disagree, they…

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