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Don’t go back to normal, go forward to better

Okay, enough is enough. It’s time to get focused. Ignore the things you cannot control and focus…

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Your world has been turned upside-down, now what?

As a business leader, the stress of the current events is almost suffocating, but let’s keep it…

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Why Employees Are Really Quitting

Everywhere you go, the landscape is littered with “Help Wanted” signs. They are in windows, posted by…

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Stay focused on what’s really important | 3 ways to manage stress in the face of uncertainty

“We don’t always get to choose whether or not we have storms. The only choice we get…

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The self-driving company | Also, why employees are really quitting

Wouldn’t it be nice to have one of those self-driving cars? All that drive time now yours…

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Believing is seeing | 3 easy steps to better communication

Odd reality about humans–we see what we believe. We are not the rational, objective creatures we like…

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The Fall Of Malls And How To Avoid The Same Fate

On a cold, snowy, winter day, I made the trip to the local mall to honor my…

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Don’t Be a But

“But,” “no,” and “it won’t work,” are too often the knee-jerk responses we give to new ideas…

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When Being Right Goes Wrong

“But—I was right!” It’s the proclamation of countless clients following an intense interaction with a coworker, friend,…

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What were you thinking?!

“What were you thinking?!” If you haven’t said it, chances are you’ve heard it in the workplace….

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Are your policies coming between you and your customers?

In my line of work, I’ve experienced many white-knuckle negotiations. You can imagine, then, my frustration with…

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If you fail to plan, you’re planning to fail | A leader’s vision check for 2020

Imagine we’re sitting down for coffee and I ask, “…are you completely happy with the progress you…

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